We work hard to ensure that every guest gets our very highest level of service.
Below are a selection of testimonials that we have received from guests.
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I just want to say a massive thank you to the whole team at Hart's for making our party such a great night, the staff could not have been more helpful and accommodating to our needs especially Megan she was brilliant, everyone said they loved it, and what a great bunch of staff.
Thank you again I'm so grateful as it meant so much that it went right.
Mel
October 2017
Dear Adam
I just wanted to write and let you know about my experience at your hotel recently
Last week an international group of colleagues and I had a meeting in Nottingham at Harts Hotel including 1 nights dinner in the restaurant and the use of your meeting facilities.
I have to pass on my sincere thanks to all your team for the highly professional manner in which we were looked after over the 3 nights, people are very often a company’s greatest asset and it is for sure true in the case of Harts. This happened in every encounter we had but especially Melissa and the lady who took care of us in the meeting room, nothing was too much trouble and when we did have any challenges a solution was found immediately.
I was already aware of the quality of Harts as I live in Nottingham, my expectations in regards the food and Accommodation were met in full and I received great feedback from all of my colleagues many whom had never visited Nottingham before but have left with a very good impression.
So overall a great experience and please pass on my thanks to your team.
S. Plastow
June 2017
My husband, Stewart and I were married at Harts on 2nd December. We are now writing to say that the arrangements for our wedding were absolutely perfect. Everything, from the service to the wedding breakfast to the evening’s entertainment, went seamlessly. Staff were courteous and efficient, but we should wish particularly to mention Kelly. From our first meeting with her through to the end of the wedding day she was fantastic: friendly, understanding and unfailingly reliable. We had complete confidence in her. She is a star! We should also like to mention Kelly’s mother, Maggie. She too was excellent as always and all our guests commented on the exceptional service they received, indeed a number of them said it was the best wedding they had attended.
Having arranged functions at Hart’s for my company I knew what to expect of your staff. They certainly lived up to their reputation and helped to make a happy day a glorious occasion for us.
A huge ‘Thank you’ to you and your team for making our wedding celebration so special and memorable.
The evening exceeded our expectations and everyone who attended had a wonderful time and commented on the food quality.
Please pass on our thanks to all the team.
Alistair and Jane
Jason and I just wanted to say a huge thank you for making our day so special!
Jason and Sarah
Thanks for all your help, your calm organisation and for making our day a really special one.
Sonia and Mike
Just a quick note to thank you for the fantastic job you did at our wedding. Everything was perfect; you worked really hard and made sure that everything was as we’d dreamed.
Please also thank all the staff on our behalf, they were great!
Ade and Di Brant
Thank you both for making our wedding reception on August 10th so memorable and special.
We very much appreciate the care, thought and effort you put in to make the day just what we wanted.
Rose, Nick, Rachael and Hannah
Just wanted to drop you a little line to say thank you so much for absolutely everything on Saturday. The day was perfect – you and your team were amazing and I couldn’t have wished for a better day. The food, the dining room – everything was fantastic.You made us both feel so relaxed and thank you for showing us the lamp post spot! We have seen a preview of the photos and it looks great. We can’t wait to arrange our next visit to Hart’s. Thanks again, for everything!
Chantell
Thank you for all your hard work and preparation to make our wedding day so special and go so smoothly, you are all stars!
Libby and Adam
Matt and I would like to say a massive thank you for all your hard work and dedication leading up to and on the day of our wedding. A fabulous time was had by all!
Please also pass on our thanks to all the staff involved in making the 8th December a success. Many of our guests commented on the level of service and quality of food provided by Harts, everything ran like clockwork.
Maria and Matt Armes
We just wanted to say a great big thank you to you all for your help on our Wedding Day. Everything went so well. Thank you so much for all your hard work, you were very much appreciated.
Debbie and Michael Warrilow
What can we say? You made the most amazing day perfect. You and your team provided us with such a special and memorable day. For that we are eternally grateful. Thank you, thank you, thank you for everything (we know we were hard work!):)
A day that we never imagined could happen to us came true and Hart’s was the perfect place to pull it off.
Phillipa & Susie
We just wanted to thank you again for all your hard work in making our wedding so perfect. From the amazing food to the impeccable service, you really went the extra mile to make our day into our dream wedding. Several guests said it was the best food they had ever eaten at a wedding and several others commented on how fantastic the service and all the staff were – we really felt looked after.
Garry and Nicola
I am sorry it has taken so long to contact you but I am writing to thank you and your staff for making Nicola and Jamie’s wedding such a perfect day.
From all the initial planning meetings with Sally, to our breakfast outside the following morning, without exception we have found the staff professional, courteous and helpful.
Sally listened to Nicola’s plans and dreams from the beginning and helped make those plans and dreams a reality. She was always calm and understanding and we were pleased she was around on the day as she willing tried to pre-empt issues and take worries from my shoulders. The staff she handed over to in the evening are also to be praised, as were the two members of staff who helped us set up the room the evening before. They had obviously been briefed well on our needs and were eager to offer help whenever it was needed. I am sorry I don’t know their individual names but I am sure they went over and above the call of duty.
Please pass on our sincere thanks and gratitude to your staff who certainly helped to make our day so special.
Janet and Steve Barker
I have always wanted to get married at St Barnabas Cathedral in Nottingham, a church which holds a special connection with my family. We wanted a relaxed venue close to the church which ideally meant we would need a city centre location. We looked at various venues in Nottingham, nothing came close to Harts. Even better that my husband proposed to me there. We arranged a meeting with the wedding coordinator who was fantastic. She really knew her stuff and gave us plenty of ideas of what we could do on the day. It was an easy decision to make to book Harts.
After the church ceremony our 100 guests made the 5 minute walk to Harts lead by a piper, to this day a highlight of the day. We were greeted with a drinks reception and made our way into the beautiful, secluded garden which overlooked the city of Nottingham. We were lucky enough to have a glorious sunny day. Canapes were served whilst people chatted and enjoyed the view.
The piper continued to play in the background and we invited David Fox to perform some magic and keep our guests entertained. The drinks reception was followed by the Wedding Breakfast. The food was fantastic and of a very high standard which many guests commented on. The day was finished off on a high with Richie Muir providing the evening entertainment which went down a storm.
Sally Martin our wedding co-ordinator deserves a special mention, nothing was too much trouble despite our many questions and emails before the event and looking after us and our guests on the day itself. She ensured everything went according to plan and made sure the reception room looked absolutely stunning. This was really important to me. Due to timings I was unable to help with setting up the room myself so I had to put my trust in Sally that everything was just how I wanted it. I had nothing to worry about.
All of the staff did such an amazing job on the day, it was nothing but seamless from start to finish. I would highly recommend Harts as a venue
Viola Norton on Thu, 15th September, 2016
We had the perfect wedding at Harts.
From getting ready in the bridal suite with my bridesmaids, the ceremony, Prosecco on the lawn, the wedding breakfast to dancing the night away at our reception (with bacon butties for supper!), every moment ran like clockwork.
Our wedding co-ordinator Kirsty was so lovely and supportive; a real pleasure to plan our wedding with and to have with us on the day.
The food was amazing! Lots of options and very tasty.
We used Spotify playlists through the sound system for our music which worked perfectly.
I would definitely recommend Harts as a wedding venue to any prospective bride and groom.
Nickie Elenor on Mon, 12th September, 2016
Hi Sally,
We just wanted to say a huge (if a little belated!) thank you for taking care of our wedding.
Every part of the planning with you was effortless and we felt completely supported in choosing exactly how we wanted our day to be.
The day itself was wonderful – perfect to the last detail, and our only regret is that we cant do it all again sometime soon!
Harts is superb. The hotel is lovely and the garden setting for the reception drinks was glorious – even the weather held out for us! The food was, as always, exceptional and all of our guests thoroughly enjoyed their meal (and copious drinks!)
Your approach was perfect – you appeared very laid back but we could see you had your eye on everything. You were brilliant! So again – Thank you so much for our perfect day.
All the best
Marie and Mark Barlow
Thank you for an amazing stay at your hotel. The staff are so friendly nothing is too much trouble. The food was excellent too. We will be back in the near future.
C. Harris
April 2017
Please say a big thank you to you and your Team for looking after us so well this week. Every was very complimentary about the food, hotel and the staff. Hopefully they will be back next year.
M Trease
June 2017
Dear Adam
I just wanted to write and let you know about my experience at your hotel recently
Last week an international group of colleagues and I had a meeting in Nottingham at Harts Hotel including 1 nights dinner in the restaurant and the use of your meeting facilities.
I have to pass on my sincere thanks to all your team for the highly professional manner in which we were looked after over the 3 nights, people are very often a company’s greatest asset and it is for sure true in the case of Harts. This happened in every encounter we had but especially Melissa and the lady who took care of us in the meeting room, nothing was too much trouble and when we did have any challenges a solution was found immediately.
I was already aware of the quality of Harts as I live in Nottingham, my expectations in regards the food and Accommodation were met in full and I received great feedback from all of my colleagues many whom had never visited Nottingham before but have left with a very good impression.
So overall a great experience and please pass on my thanks to your team.
S. Plastow
June 2017
