Cancellation

24 hours notice prior to 3pm on the day of arrival. If the room cannot be sold we reserve the right to charge full amount. For groups of more than 8 rooms we require 14 days notice of cancellation.

Dogs policy

Dogs are welcome in the hotel and we recommend the Garden rooms which have direct access to the private garden.

A small charge of £5 per night per dog will be levied.

We allow a maximum of 2 dogs per room.

Dogs are not to be left in their rooms unattended.

We do not take large dogs such as American Bulldogs or Large Huskies etc

No dogs are allowed in the restaurant or bar except for guide dogs.

We do offer 24 hour room service and we can recommend dog friendly restaurants nearby.

Owners are advised to clean up after their own dogs. Please note a charge will be made if mess is left in public areas.

A minimum of £50 will also be made if deep cleaning is required in the room due to accidents.

The hotel has its own garden for dogs to use and also overlooks The Park private residential area which is perfect to walk around.

Please note we do not permit other pets to stay in the hotel.

Garden

Residents only.

No drinks in the garden after 9.30pm in order to respect the privacy of guests in the Garden Rooms.

Rooms

All non-smoking.

Miscellaneous

No stag parties or hen parties.

Check-in is from 3:00pm.

Rooms must be vacated by midday on day of departure, later check out times by discretion of General Manager.

Minibar is an honesty bar, any items found to be consumed after departure will be charged for.

Credit Cards – Visa, Mastercard, American Express.

All bookings must be confirmed by Credit Card.